Cancellations and Refunds Policy

APWA Alberta Chapter is a non-profit organization created to serve the people of public works. As such we have a strict cancellation and refund policy to ensure our costs are covered.

All vendor and trade show sales are final, and as such there will be no refunds for cancellations. Vendor non-attendance or last minute cancellation does not excuse the participant’s financial obligation to pay the registration fees due to APWA Alberta. 

All delegate cancellations and requests for refunds must be submitted to office@publicworks.ca prior to the registration period ending or ten (10) business days from the event start date whichever comes first. All cancellations are subject to a cancellation fee as outlined below. No refunds will be issued for no-shows or cancellations within ten (10) business days of the event start date, or after the registration period closing whichever comes first. Non-attendance does not excuse the participant’s financial obligation to pay the registration fees due to APWA Alberta. 

Registrations may be transferred to another colleague for this event at anytime prior to the event by sending written authorization to office@publicworks.ca. However, registration fees cannot be transferred to another future event.

In the event a refund is entitled APWA Members will receive a full refund, less a $20 administrative fee. Non members will be subject to a $50 administrative fee.