Description :

Early Bird Pricing is $445 After April 15, 2022 it is $495

Accommodations at the River Cree Resort

Specially designed for the administrative professional working in a public works context, this course brings a blend of sessions that will help to improve your communication skills, and increase your knowledge of public works in general. This course covers administrative, organizational and communication skills required in the transportation, utilities, solid waste collection and disposal, emergency management, facilities and grounds including parks, water supply and safety, waste water collection, treatment and disposal, storm water and flood control, engineering technology, and equipment and fleet management.

May 16 8:30am - 4 pm Networking 4:30 - 6 pm

May 17 8:30am - 3 pm

Outline
Leadership Skills

1. 1. Leadership
   2. Learning Styles
   3. Developing your Vision
   4. Developing Soft Skills
      1. Emotional Intelligence
      2. Empathy vs Sympathy
      3. Networking
   5. Developing an excellent work environment
2. Public Works Operations
   1. Terminology
   2. History
   3. Surface Works
   4. Underground Works
   5. Distinct Works
   6. Support
   7. Public Works Year
3. Communication
   1. Communication Forms
   2. Communication Styles
   3. Conflict Resolution
   4. Difficult Conversations

Registration Items :